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Set up and account

Overview of Cubyn, cheat sheet, connecting Cubyn to shops and marketplaces, configuration.

  1. Cubyn Help Center
  2. Set up and account

Overview of Cubyn service

  • Basic Cubyn vocabulary
  • The Cubyn cheat sheet - 1 page to know it all
  • What are the main advantages of Cubyn?
  • Cubyn and carrier holidays

How to connect my shop back-office to Cubyn?

  • Enable Cubyn Relay with Shopify connection
  • Connecting Rakuten to Cubyn
  • Connecting FNAC to Cubyn
  • Connecting Amazon to Cubyn
  • Connecting BackMarket to Cubyn
  • Connecting Shopify to Cubyn
See all 7 articles

How to configure my Cubyn account?

  • How to set up my customs information by default?
  • How to set up my return addresses?
  • How to set up my billing information?
  • How to configure my Cubyn account?

Troubleshooting

  • The status of my order is not automatically updated on Shopify
  • My Shopify order is not imported on Cubyn
  • The status of my orders is not automatically updated on Backmarket
  • The information in my orders file is not taken into account
  • Get in touch with Customer Service
  • Finding my conversation history with customer service
Cubyn

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  • Pricing
  • Track my shipping

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