FAQ : stock shipment declaration

1. Can I split my WIO in several inbounds ? 

No, it is not possible. If you want to split your stock shipment in several inbounds, then please create several stock shipment declarations. 

2. Can I edit my deliveries ? 

Yes ! It is possible to edit your deliveries. As long as your WIO is not in RECEIVING status, you can add or delete products you wish to send for this WIO.

3. Can I edit my stock shipment declaration ? 

Yes ! It is possible to edit your stock shipment declaration. As long as your WIO is not in RECEIVING status, you can still :

• Add / Delete products you wish to send for this WIO
• Modify / Precise number of boxes & estimated date of arrival for your delivery 
• Change of tracking mode: if so, your WIO will be in CREATED status and you will need to perform step 3 actions to validate it

4. How can I be sure that my declaration is validated ?

Your WIO declaration is validated as soon as you have fulfilled the following steps on your interface : 

1. Product declaration : what products are you sending to our warehouse? 
2. Shipping configuration : how are you shipping these products ? 
3. Download the Cubyn delivery document or input the carrier tracking number (if UPS or DHL).

5. Where can I send my stock ? 

Operations with French warehouse - The address of our warehouse is the following :

C/O Cubyn

Service Fulfillment By Cubyn

41 avenue du gros chêne

95220 Herblay

Operations with Spanish warehouse - The address of our warehouse is the following :

C/O Cubyn

Service Fulfillment By Cubyn

Avenida de los Premios Nobel, 2

Nave A4/A5. Parque Logístico Casablanca
28850 Torrejón de Ardoz. Madrid.
Spain

6. Can I send items directly consolidated on a palette?

Yes if you use Cubyn Delivery document. You would have to input Number of box = 1 in your WIO declaration.